FAQ
Questions a buyer should ask.
What does a fourteen-jurisdiction view mean?
It is an operating view of the federal, provincial and territorial privacy work in scope. It does not mean that every law applies to every record or organization. The cockpit records the approved jurisdiction and statute-family settings, the basis used, and unresolved cases for review.
Does Kestryl determine which Canadian privacy law applies?
No. The cockpit applies the jurisdiction and statute-family settings approved for the deployment, records the basis used, and surfaces unresolved cases. Legal applicability, statutory interpretation, exceptions, holds, and required deadlines remain with the customer and counsel.
What systems can be brought into scope?
The shared Kestryl system list includes Salesforce, SAP S/4HANA and ECC, SAP SuccessFactors, SAP Ariba, Oracle E-Business Suite, Oracle NetSuite, Microsoft Dynamics 365, ServiceNow, Workday, and SharePoint Online. Coverage depends on connector availability, permissions, extraction scope, attachment relationships, and the engagement configuration.
Does Kestryl discover every downstream copy?
No. Downstream copies are declared by the customer or imported from an available catalog. The scanner does not independently discover every downstream copy, so an undeclared copy remains outside the transfer register.
Does Kestryl make legal or compliance decisions?
No. Kestryl organizes findings, approved settings, decisions, actions, and evidence for review. The customer and counsel retain legal applicability, statutory interpretation, holds, exceptions, remediation approval, reportability, and acceptance of the evidence.
How are source-system actions handled?
Actions in source business systems are executed separately and verified through the operating workflow. The Canada Overview does not represent direct automated changes to source records, automatic attachment replacement, or automatic modification of originals.
Is the Canada edition bilingual?
The Canada edition is currently represented as an English edition. French-language product screens and documentation are not represented as currently delivered. Customers remain responsible for notices and communications through their own channels where required.