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PDI White Glove Services · Informatica Customer 360

Informatica Customer 360, pre-mapped for fourteen industries.

Any two source systems. $50,000 fixed. The model, the mappings and the workshop cards are already built.

Every use case in these papers is delivered on Informatica Customer 360 and its Industry 360 applications with PDI's accelerators: an industry data model, source-to-target mappings, match and data-quality rules, and adaptive-card workshops that turn design decisions into configuration. The accelerators are what make a fixed fee for two sources possible.

The moat

The accelerator, counted.

Every count is taken from the accelerator itself. None of it has to be designed from a blank page in an engagement.

Source: PDI MDM accelerator, extracted 2026-09-19, built on Informatica's published Customer 360 and Industry 360 documentation (40 PDFs, 23 model documents parsed); adaptive-card counts from PDI's Customer 360 data-model workshop set.

Industry use cases mapped source-to-target, from 124 anonymized account profiles372
Business-entity definitions in the data model (38 entity types)63
Fields in the data model6,330
Customer 360 core, Industry 360 applications and extensions covered1 + 9 + 10
Relationships and hierarchies147 / 6
Match models and match rules20 / 65
Column-level source-to-target mappings with page-level evidence (NPPES, MedPro, GLEIF, SAP, Salesforce, GS1)364
Element-level mappings for 12 further public standards and registries53
Source-system families catalogued: public standards / enterprise systems18 / 42
Data-quality standardization rules across 23 attribute families35
Adaptive cards across 10 data-model workshops132
Documentation discrepancies caught for tenant confirmation80

How it deploys

Five steps, each already built.

Deployment moves from decisions to configuration without a blank-page design phase.

  1. Decide

    Adaptive-card workshops capture the design. 10 data-model workshops, 132 cards. Each card asks one decision with two to four mutually exclusive options, and each answer is logged as a configuration input.

  2. Model

    The industry model is already drawn: 63 business-entity definitions and 6,330 fields, with 147 relationships and 6 hierarchies.

  3. Map

    The two sources arrive pre-mapped. 364 column-level mappings cover NPPES, MedPro, GLEIF, SAP, Salesforce and GS1, and 60 source-system families are catalogued in all.

  4. Match

    Match, merge and quality rules start from a library: 20 match models with 65 rules, and 35 standardization rules across 23 attribute families.

  5. Prove

    Tenant checks and acceptance. 80 documentation discrepancies are confirmed on the tenant before configuration is generated, and the acceptance measures agreed in discovery are tested.

Adaptive-card workshops

132 decisions, one card at a time.

Each card asks one design question with two to four mutually exclusive options. Each answer is logged in a decision register and becomes a configuration input for the model, the rules or the workflow.

Industry card sets extend the core workshops where an industry needs them, for example member and provider programs in health plans.

Party sub-types15 cards
Field inventory14 cards
Reference data12 cards
System-of-record matrix12 cards
Data-quality dimensions12 cards
Match families15 cards
Survivorship14 cards
Hierarchy13 cards
Publish12 cards
Stewardship13 cards
Total132 cards

This Customer 360 industry entry offer is distinct from the separately scoped Informatica MDM MVP.

The offer

Two source systems. One mastered domain. $50,000.

A fixed-fee Informatica Customer 360 implementation for any two source systems, in any of the fourteen industries.

  • Fixed fee: $50,000 for PDI professional services.
  • Licensing: Informatica is procured separately, through Informatica.
  • Starting point: the industry's mapped use case, its data model, the source-to-target mappings, match and data-quality rules, and the workshop cards.
  • Scope discipline: a third source, another domain, or mapping changes after configuration begins are estimated separately.
  • Acceptance: agreed in discovery, before the fee is committed.

Fourteen industry whitepapers

From professional services to software.

372 use cases across fourteen industries, each delivered on Informatica Customer 360 with PDI's accelerators. Each paper shows the use-case map, the model in play, the mappings and the two-source entry point.

Industry whitepaper
Use cases
Source families
Entities
Business & Professional ServicesOne client, one hierarchy, every conflict check
27use cases
14source families
12entities in play
DistributionProduct, supplier and ship-to, mastered once and sold everywhere
18use cases
8source families
13entities in play
EducationInstitution hierarchies and rostering identities, reconciled
9use cases
9source families
8entities in play
Energy & Environmental ServicesCustomers, sites and assets across acquired operations
15use cases
12source families
9entities in play
Financial ServicesKYC, householding and counterparty hierarchy on one party record
69use cases
21source families
12entities in play
Health Plans, TPAs & Health ServicesMember, provider and payer, matched before the claim
24use cases
18source families
18entities in play
Healthcare ProvidersPatient EMPI and provider masters that credentialing can trust
21use cases
9source families
15entities in play
InsurancePolicyholder, producer and property in one governed view
24use cases
17source families
17entities in play
Life Sciences & DiagnosticsHCP, HCO, product and install base on a regulated footing
42use cases
16source families
26entities in play
ManufacturingMaterial, supplier and channel masters that survive the ERP program
42use cases
12source families
15entities in play
Media & EntertainmentAudiences, rights holders and licensees, resolved
15use cases
14source families
8entities in play
Nonprofit, Labor & OtherMembers, families and relationships across generations
6use cases
10source families
8entities in play
Real Estate, Construction & HospitalityProperty, owner and guest, one record per relationship
21use cases
12source families
12entities in play
Software & TechnologyAccounts, entitlements and partners, one customer truth
39use cases
14source families
17entities in play

Next step

Pick the two sources. We map the rest.

One discovery session confirms the two source systems, the domain, the entities it lands on and the acceptance measures.